The Meigs County School System Help Desk System has been upgraded. The new system allows you to use a more efficient submission form (must be logged into your meigsgschool.net account) to submit a ticket. Click the link above to go to the Help Desk Ticket Submission Form. Alternatively, you can email help@meigsboe.net. Note the guidelines below if you are emailing a help desk ticket.

For issues involving MeigsGSchool.net, your G-Suite account, or Chromebooks, please contact your school's Chromebook Champion. The form in the link above is used to submit technology help tickets that are processed by NCITE.

Guidelines for Emailing a Help Desk Ticket

In the subject of the email:

  • Include your Location (High, Middle, North, South, Bus Barn, Central Office)

  • Include your name

  • Include a very short summary of the issue (examples: Computer not powering on, Printer not working, Network printer printing streaks across the page).

In the body of the email:

  • Include 4 digits on computer tower. If multiple computers, ,please include at least one of the computer's 4 digits. Include information such as when the issue occurs, what you or the user was doing when the issue occurred, the last time it worked (if ever), any troubleshooting steps you have taken. DO NOT PUT PASSWORDS IN EMAIL or on the Submission Form

  • Include your Room Number

  • Include any comments: Schedule restrictions/availability; deadline (we will make every effort we can to meet the deadline but this depends on availability of resources)

  • If you wish you may include additional ways to contact you.